You can use the commands in this section to define how data submitted to the online shopping cart order form is treated, and to write the text of the order confirmation and order dispatch notification e-mails that are sent automatically to customers.
You can specify how data submitted to order forms is to be saved and sent to the website Administrator in the Sending order. In the Evolution edition, collected data can only be saved on the server, whereas with the Professional edition it is also possible to save the data in a database:
Send data by e-mail: is the default option. Data submitted through the forms is automatically sent via e-mail, using a PHP script. |
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Send data to a Database: the data submitted in the form is automatically sent to the specified MySQL database, using a PHP script. |
The following parameters must be set for the various methods available:
Send data by e-mail: |
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Send data to a Database: |
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You need to have already compiled the list of databases linked to the project in the Data Management window. |
If you choose to send data to a database, the orders from the shopping cart can be displayed and managed in the E-commerce section of the Control Panel and the WebSite X5 Manager app. This app lets you enable push notifications for when orders are completed and when stock levels fall below the set minimum quantity. For more information, see How to manage orders and product availability in stock. |
In the Notification email section, you can write the text of the e-mails that are sent automatically to customers when they order and buy products.
If you choose Send data by e-mail as the method for sending data, then you compose the order confirmation e-mail. However, if you are working with the Professional edition, you can choose the Send data to a Database option to write:
▪ | the customer's order confirmation e-mail |
▪ | the order dispatch notification e-mail for physical products |
▪ | the order dispatch notification e-mail for digital products. |
You can specify both a Header Text and a Footer Text for each of these e-mails
In the e-mails for order confirmation and order dispatch notification of physical products, you can include an introduction, a list of purchased products and a summary of the selected shipping and payment methods. E-mails for order dispatch notification of digital products, on the other hand, will also include the product's download link and any accompanying notes (indicated in the Product Settings | Digital product) window.
Best practices:
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Further information: