Shopping Cart | The Shipping Type window

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Shopping Cart | The Shipping Type window

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The Shipping Type window, which opens when you select the Add... or Edit... command in the Shipping type List section of Shopping Cart | Order Management, lets you define the shipping methods for the products in the shopping cart.

The Shipping Type window is organized in the following sections:

General
Cost
E-mail message
Tracking
Click to expand/collapseReference: Commands in the General section

You can use these commands to define a shipping method:

Name: give the method a concise and clear name, so that you can easily identify it.
Description: you can give a complete explanation for the method.
Image: select the image to associate with the current method in the shopping cart pages.
Click to expand/collapseReference: Commands in the Cost section

You can use the commands in this section to indicate any surcharges for the current shipping method. These costs can be applied in one of the following ways:

Fixed Cost: you can specify a fixed shipping cost for the current method.
Cost of total Order amount: you can define a range of shipment costs, that depend on the total value of the order. The Add... and Edit... buttons open the Shipping Cost window, where you can define the Order's amount to be reached or greater than, to apply the specified shipping Price.
Cost related to Total Weight: you can define a range of shipment costs for the current shipment method, depending on the total weight of the products in the order. The Add... and Edit... buttons open the Shipping Cost window, where you can define the Total Weight to be reached or greater than to apply the specified shipping Cost.

For a correct calculation of shipping costs, make sure you specify the weight of each article in the shopping cart in the Product Settings | General window.

By working with the  Pro edition of WebSite X5, and regardless if you set a fixed or a variable price, you can report a price difference according to the Customer's purchase Country:

Additional cost for countries: if you activate this option, you can create a list of Countries you want to set a different shipping price for. By using the Add... and Edit... buttons, you can open the Shipping Cost window, which you can use to select the needed countries and to set the Cost difference. In this way, you can set a fixed £10 shipping cost for all countries except UK, for which you can set for instance £8 (Cost difference: -2), and China and Japan, for which you can set £13 (Cost difference: +5).

You can also use this option:

VAT (%): if selected, you can specify the VAT to apply to the shipping method. This option is available if you have set the Type as "VAT included" or "VAT excluded" as the VAT settings in Shopping Cart | Options.
Click to expand/collapseReference: Commands in the E-mail message section

You can use the field in this section to add an explanatory text on the shipping method. Pay attention to how you write this text, because it will be added to the order confirmation e-mail that is sent to the customer.

Click to expand/collapse Reference: The commands in the Tracking section

With the options available in this section, which you will find in the Pro edition only, you can set up the shipping tracking so that your Customers can always be up-to-date about their order shipping status.

You first of all need to activate the Shipping Tracking option. Once you've done this, you need to report the following details:

Page URL of the shipping service provider: i.e. the URL of the Website which the Customers needs to visit in order to check out the shipping tracking for the products they purchased.

Many shipping services give the possibility of reporting the tracking code in the URL directly. You can do this by adding the placeholder [TRACKING_CODE] to the website URL: for instance, www.shippingservicewebsite.com/checktracking.php?code=[TRACKING_CODE]. This placeholder will automatically be substituted with the tracking code which will be reporting when processing the order. If you don't report any, the placeholder will be empty, but the link will keep working.

If you activate it, the details about the shipping are automatically reported in the order processing e-mail.

 


Read the guides:

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How to define shipping methods for your store

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How to define shipping costs based on the weight of the order

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How to define shipping costs based on the total amount of the order

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How to set different shipping costs according to the customer's purchase country

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How to set up the shipping tracking