When the database that will receive the orders has been defined, you can create the product catalog. It's very easy to add a new product to this:
▪ | Enter all the necessary information in the Product Settings window and confirm. |
When you are defining a product, as well as giving details such as its name, price and discount, you can also give potential buyers an indication on current stock levels.
▪ | In the Product Settings window, go to the Availability section and select Approximate quantity, then select the most appropriate option for the product you are working on: In Stock, Limited availability or Out of Stock. |
▪ | Alternatively, select Available quantity. In this case, you must: |
• | Check the Quantity currently in stock: this is a read-only field that is updated automatically by the program. If you are defining a new product, the value in this field is "0": it will be updated according to the Quantity to add/remove (after the project has been published online) and the order situation (and you can use the Update button in the Shopping Cart | Product List window). |
• | Enter the Quantity to add/remove. If you are defining a new product, enter the number of articles that are in stock. Otherwise, indicate how many articles you are going to add to or remove from the Quantity currently in stock to change the value shown in the field. |
When the Available quantity has been defined for all the products in the catalog, you need to specify how the products are counted:
▪ | Go to the Options section of the Shopping Cart window and select the Update available quantity on order dispatch option: the number of products purchased is subtracted from the available quantity only when the orders are given as "processed"; otherwise, this will be done when orders are "ready for processing". |
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Notes on how product availability is counted
▪ | If the Update available quantity on order dispatch option is not selected, when a new order arrives the ordered quantity is immediately detracted from the total available quantity. If you move the order from the Ready for Processing section to the On Hold section, the subtracted quantity is immediately restored to the total. |
▪ | In all cases, if an order is deleted, the product quantity subtracted from the availability total is automatically restored. |
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When the Available quantity has been defined, you can decide whether this information is to be displayed in the product cards (created with the Product Catalog Object). If the Show Availability option in Product Catalog Object | Settings is not selected, the indications of effective product availability will be visible to the site administrator (in the summary table of the Shopping Cart | Product List window and in the Low Stock tab in the E-commerce section of the online control panel or the WebSite X5 Manager app) but not to visitors to the online store.
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